17:38, Monday 2nd December 2024
By booking an appointment at Hodges Hair you automatically agree to the Terms & Conditions listed here:
CANCELLATIONS
Cancel up to 4 hours before appointment, via Nearcut or by calling the shop, free of charge.
Anything less than 4 hours you will have to pay 100% of booked appointment.
You will pay the balance owed on your next appointment.
Miss two consecutive appointments, your account will be removed, and you will not be permitted to book appointments.
New Clients that do not show to first appointment will be unable to make further bookings.
LATE ARRIVALS
Customers that arrive late to their appointment so that their haircut cannot be completed in the remaining appointment will have to pay 100% of their appointment fee regardless of whether they receive a haircut.
CHILDREN
We are delighted to offer hair services for your children, however if they are not receiving a service, they must be seated in the waiting area for their own safety and the safety of others.
PAYMENTS
All payments are to be cash and card only.
CUSTOMER COMPLAINTS
If you need to complain about a service or shop experience, booking issue etc please do so within 24 hours by:
Phone 01684 893843
Email hodgeshair@hotmail.com
If we have done something wrong give us the opportunity to put it right. Feedback is welcomed to help us further improve.
Thankyou for reading all of this, If you have any querys please do not hesitate to contact us :)
